These terms apply when you use this website, book an appointment with Maufire or buy our products. By booking or placing an order you agree to them. Please also read our privacy policy and our delivery policy.
Using this website
- You must be 18 or over to book or buy. A parent or guardian must book or buy for anyone younger.
- Give accurate contact details so we can confirm your appointment or deliver your order.
- If you create an account, keep your password private. You are responsible for activity on your account.
- Do not misuse the website, attempt to disrupt it or submit false bookings, orders or reviews.
Appointments
- An appointment is confirmed once your online payment succeeds or our team confirms it with you. You will receive an email with your booking reference.
- Please arrive a few minutes early. If you arrive more than 15 minutes late, we may need to shorten your session or move it to another time.
- To change or cancel an appointment, contact us at least 24 hours before it starts. We will move it to another time or, if you prefer, refund it.
- With less than 24 hours' notice, or if you do not attend, your payment may not be refunded.
- If we need to change or cancel your appointment, we will contact you to agree a new time or give you a full refund.
Your treatment
- Tell our team about any medical conditions, allergies, medication, pregnancy or recent treatments before your session. This helps us treat you safely.
- Our team may decline or change a treatment if it is not suitable for you. If a paid treatment cannot go ahead for this reason, we will offer an alternative or a refund.
- Results differ from person to person and cannot be guaranteed. Following the aftercare advice you are given is an important part of your result.
- The information on this website is general guidance and does not replace advice from our team or your doctor.
Products and orders
- Prices are shown in Nigerian naira and include any taxes shown at checkout. Delivery fees are added at checkout before you pay.
- An order is accepted once payment succeeds. Items in an unpaid order are held for a short time and then released.
- We try to keep stock and product details accurate. If an item you paid for is unavailable, we will contact you to offer a replacement or a refund.
- Product images are for illustration. Packaging may change from time to time.
- Follow the directions on each product and stop using it if irritation occurs. If you are unsure whether a product suits you, ask our team first.
Payments
Online payments are processed securely by GlobalPay. We do not see or store your card details. If a payment fails or is reversed, the related booking or order is not confirmed.
Reviews
Reviews must be honest and based on your own experience. We check reviews before they are published and may decline or remove any that are offensive, misleading or unrelated to the product or service.
Our content
The text, photographs, logo and design on this website belong to Maufire or are used with permission. You may not copy or reuse them for commercial purposes without our written consent.
Our responsibility to you
We provide our services with reasonable care and skill, and nothing in these terms limits the rights you have under Nigerian consumer protection law. We are not responsible for losses caused by information you did not give us, by not following aftercare or product directions, or by events outside our reasonable control.
Changes to these terms
We may update these terms from time to time. The version on this page at the time you book or order is the one that applies to that booking or order.
Governing law
These terms are governed by the laws of the Federal Republic of Nigeria. We would always rather resolve a concern directly, so please contact us first using the details below.
Contact us
If you have a question about this page, contact Maufire:
- Email: info@maufire.com
- Phone: +234 8081600804
- Address: 31 Furo Ezimora Phase 1, Lekki, Lagos, Nigeria